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Delivery and returns


Processing time

The time I need to prepare an order for shipping varies from 1-5 days.


Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.


Payment options



Returns & exchanges

I gladly accept returns and exchanges

Just contact me within 14 days of delivery
Ship items back to me within 30 days of delivery

I don't accept cancellations but please contact me if you have any problems with your order.

The following items can't be returned or exchanged unless they arrive damaged or defective:
* Custom or personalised orders
* Perishable products (like food or flowers)
* Digital downloads
* Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Content © 2020 Bonnie Lou